“I can highly recommend the Data Domain Restorer. Our exchange admin loves not having to call back tapes for restores.” — Don Klebba
Storage Area Network Engineer
Quicken Loans Inc.

Data Domain Privacy Policy

Data Domain knows that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy. By visiting Data Domain's Web site, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy covers Data Domain’s treatment of personally identifiable information ("Personal Information") that Data Domain gathers when you are accessing Data Domain's Web site and when you use Data Domain services. Also, this Policy covers Data Domain’s treatment of any Personal Information that Data Domain’s business partners share with Data Domain. This policy does not apply to the practices of third parties that Data Domain does not own or control, or to individuals that Data Domain does not employ or manage.

WHAT PERSONAL INFORMATION DOES DATA DOMAIN COLLECT?

The information we gather from customers enables us to personalize and improve our services. We collect the following types of information from our customers.

Personal Information You Provide to Us:
We receive and store any information you enter on our Web site or provide to us in any other way. The types of Personal Information we collect includes your name, company, address, email address, and telephone numbers. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The Personal Information you provide is used for such purposes as responding to your requests for certain products and services, customizing the advertising and content you see, and communicating with you about specials and new products.

Personal Information Collected Automatically:
We receive and store certain types of information whenever you interact with our Web site or services. Data Domain automatically receives and records information on our server logs from your browser including your IP address, Data Domain cookie information, and the page you requested.

Many companies offer programs that help you to visit Web sites anonymously. While Data Domain will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these programs are available.

E-mail Communications:
Data Domain offers registered users the option of opting out of receiving certain categories of e-mails regarding Data Domain products, services and special offers by following the opt-out instructions at the bottom of our email. However, there are certain e-mails that Data Domain may continue to send per your request or that are necessary for you to receive the full benefit of the services. For example, Data Domain uses e-mail to deliver information that registered users request as well as provide details about customer account(s), delivery information, and operational information regarding existing products, services and systems.

Personal Information from Other Sources:
For purposes such as improving personalization of our service, we may receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our delivery partners or other sources so that we can correct our records and deliver your next purchase or communication more easily.

What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. Data Domain cookies do not collect Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are or what your screen name or email address is. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave the cookies activated, however, because cookies enable you to take advantage of some of our Web site’s most attractive features.

WILL DATA DOMAIN SHARE ANY OF THE PERSONAL INFORMATION IT RECEIVES?

Personal Information about our customers is an integral part of our business. We neither rent nor sell your Personal Information to anyone. We share your Personal Information only as described below, unless we receive your consent.

Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Examples include fulfilling orders, delivering packages, sending mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer service. Unless we tell you differently, Data Domain’s agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information for the above purposes.

Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Moreover, if Data Domain, or substantially all of its assets were acquired, or in the unlikely event that Data Domain goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Data Domain may continue to use your Personal Information as set forth in this policy.

Protection of Data Domain and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with that law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Data Domain, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

WHAT CHOICES DO I HAVE?

As stated previously, you can always opt not to disclose information to us, even though it may be needed to take advantage of certain Data Domain Web site features or services.

  • If you do not wish to receive e-mail or other mail from us, please follow the opt-out instructions at the bottom of our email. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Data Domain Web site, and you are responsible for reviewing such legal notices for changes.
  • You may request deletion of your Data Domain account by sending an e-mail to info@datadomain.com. Please note that some information may remain in our records after deletion of your account.
  • As explained earlier, the majority of browsers allow you to monitor and restrict our use of cookies. Please note, however, that if you do not enable cookies, you will not be able to take advantage of some of our attractive features.

CHANGES TO THIS PRIVACY POLICY

Data Domain may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our Web site.

QUESTIONS OR CONCERNS

If you have any questions or concerns regarding privacy at Data Domain site, please send us a detailed message to info@datadomain.com. We will make every effort to resolve your concerns.
Effective Date of this Privacy Policy: August 29, 2005